Benz Blog

Ok so it’s really not an adventure, but I’ve got to find a way to persuade you to read about my keyboard problems somehow, don’t I?

I finally got fed up with the keyboard double character problem and called Apple. I didn’t have to wait for more than a few minutes to speak to a friendly lady who spoke perfect English with no discernable accent. She painfully walked me through what I strongly felt was a useless but understandably necessary process, ultimately resulting in a new keyboard being shipped out to me which arrived the next day.

To my surprise, the new keyboard is not the same – in the photo below, the one Apple sent as a replacement is the one on the bottom:

Edit: sorry – image no longer available

It turns out that this is the Apple Pro keyboard, which if I’m not mistaken is not manufactured any longer. To my eyes (but not my wife’s), it doesn’t look as sharp as the new keyboard, but it works and it solved the double character problem, so I really can’t complain. (It’s also missing the F16 key – big deal). The Matias Tactile Pro keyboard was modeled after this one, btw.